Returns + Exchanges
Returns
We gladly accept returns. If you do not love your Uprising Soul purchase, no problem. Just return your purchase within 14 days of the delivery date and we’ll issue a refund on the item (s) purchase amount. Please note, the original shipping charges are non-refundable. You can expect your refund to be processed within 5-10 business days, along with an email notification after the returned item (s) has been received.
*Due to high shipping fees, we don’t accept returns on international purchases.
*Please note, sale items are always final and may not be exchanged or returned unless the product is defective.
How to Return
1. Email contactus@uprisingsoul.com your order number, item(s) returning, and reason for return. You may also email our support team the order number, item(s) returning, and reason for return on the contact page.
2. You will be given instructions on where to ship back your return and when your refund will be processed.
Conditions of Returns
Buyers are responsible for return shipping cost. Return items in the original condition (unworn, unwashed, unaltered) with all tags attached. We do not accept returns on items worn, washed, or damaged by the customer. If possible, send the garments back in the same individual bag they were shipped in.
Exchanges
Unfortunately, we don’t accept exchanges at this time. However, if you would like a different size, please return the original item and make a new purchase.
Shipping & Handling
Shipping
United States
Order within the United States ship 1 to 3 business days of purchase.
Standard Shipping: Free within the US with a minimum purchase of $50.00 or more and will ship via USPS within 10-14 business days (not including weekends or holidays)
International
We always ship to you via USPS Priority Mail International. It's secure, and fast within 6-10 business days to major markets.
Orders outside the US may be subject to custom fees or taxes which are levied once a shipment reaches your particular country. Please contact your customs office for a specific amount and percentage breakdown. These are not covered in the shipping cost when placing your order.
Privacy Policy
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.